Terms & Conditions
General Information
This website is operated by RYBELX, located at Valby Copenhagen. If you encounter any issues with your order or have questions regarding the use of our website, please contact our Customer Service team:
Email: info@rybelx.com
Phone: +45 31 87 88 56
Post: Prisholmvej 48, st th, 2500 København, Denmark
If you have any questions about these terms and conditions, please contact our Customer Service before making any purchases on our website.
Payments
RYBELX accepts online payments with Visa/Dankort/Mastercard. Payment will be debited from your account only when the physical item is shipped or the virtual product is created unless otherwise agreed or stated in your order.
Reservation of Amount
When using a payment card, a reservation is made for the transaction amount. This amount is reserved until the web shop has processed and shipped your order. Once dispatched, the money is withdrawn from your account. The reservation time depends on the product/service.
Debit Card Authorization
With a debit card, the money will be reserved on your account, reducing your available balance. If you or the web shop cancel your order, the reservation will continue to apply for a period, but the web shop cannot withdraw the money. Only your bank or card issuer can cancel the reservation.
Credit Card Authorization
Money is only withdrawn from your account once the web shop processes and completes the payment for your order. All amounts on the website include VAT. Prices are listed in Danish Kroner (DKK). RYBELX uses a secure payment server that encrypts all information with SSL protocol, ensuring your data is secure and cannot be read by others. Our website also uses SSL encryption.
Discount Codes, and other offers
We occasionally offer promotions, discount codes, gifts, and other offers. Discount codes can be combined with already discounted items unless otherwise stated. Discount codes cannot be combined with other discount codes.
If you take advantage of a promotion and return items, you may no longer meet the specific terms of the offer. This could mean returning the gift or losing a particular discount. If, after a return, you no longer meet the conditions for a gift and choose not to return it, we will deduct the value of the gift before refunding your payment. These conditions apply to all offers and promotions.
